Virchow Krause Industries > Work Order and Asset Management


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Utility Work Order and Asset Management Best Practice Implementation

The greatest single component of rates charged to your ratepayers is the Work Order and Asset Management Process (WOAM), and is also the basis for many management decisions. The quality of your WOAM system has a great impact over your utility's entire customer base, strategic planning, and operational future.

Solutions Beyond the Basics
Our extensive experience in helping utilities analyze their current WOAM systems can assist you in improving your system for optimum performance. Working with you, we'll determine the state of your current system and compare it against industry best practices.

Your project is designed and tailored to meet your organization's unique needs. Our experience in teaching WOAM principles and practices for national utility industry organizations allows us to simplify the process and implementation, giving your organization access to thought leadership in the latest industry trends.

Advantages for You
We will help improve your organization's WOAM systems processes by:

Analyzing your systems and providing improvement recommendations
Developing policies and procedures for internal education of your utility's WOAM systems
Designing your system to optimize future cost of service studies to use in developing equitable rates for your customers
Improving the relationship between cost allocations used in the WOAM system across providing multiple utility services (ie, electric, water, wastewater, gas, communications, customer service, fleet, materials management and other cross-organizational services)
Designing your system to allow for benchmarking your utility operations against your organization's peer group
Developing goals to aid in the strategic planning process so you can capitalize on superior performance areas